Mystery Shopping
We have a Mystery Shopping programme to test our services from our customers’ point of view. Mystery shoppers contact us by phone, letter, email or by visiting our offices and making notes on the standard of customer service that we provide.
We always want to recruit more Mystery Shoppers to carry out exercises no more than twice a year. We cover out of pocket expense and a thank you gift of shopping vouchers is given for each shop completed. We will provide free training as a half day informal session and offer support through out the whole process.
If you would like to become a Mystery Shopper or would just like some more information please complete your contact details below and our Resident Involvement Coordinator will contact you for an informal chat.
Thank you for visiting our ‘Getting Involved’ section, if you would like to have quick chat about any of the information you have read or you would like some more information, please complete your details below. Caroline Marshall our Resident Involvement Coordinator will be in touch.
If you have a question or something you would like information or help with related to our services and would like us to call you back please complete the form below, required fields are maked with a (*).