Can You Help?
Your chance to have your say about standards in social housing
The Tenant Services Authority (TSA) is the new regulator for homes owned by housing associations and co-ops. From spring 2010, they are likely to be responsible for local council and arm’s-length management organisation (ALMO) landlords too.
The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords. These standards are very important, as the TSA will be monitoring how landlords do in achieving them – and taking action against any who don’t.
The TSA launched the National Conversation in 2009 to ask tenants what they wanted to see in these standards. They received over 700
responses from tenants, landlords and and stakeholders to their initial thoughts on their regulatory standards. These have been
published on the TSA website. Their statutory consultation on the standards framework
is published in November 2009.