Privacy Statement
Cookies
RFHA uses cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web Page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do choose to decline cookies, you may not be able to fully experience the interactive features of the RFHA services or web sites you visit.
IP Addresses
RFHA uses IP addresses (random numbers assigned to individual computers) to help diagnose problems with our servers, administer our Web Site and anonymously track content preferences and traffic patterns.
Security Of Your Personal Information:
RFHA is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card numbers) over the internet, we protect it with encryption, such as the Secure Socket Layer (SSL) protocol.
16 And Under Users:
RFHA is committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personally identifiable information about children. If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to any websites in the RFHA portfolio. Users without this consent are not allowed to provide us with personal information.
Tracking Usage:
RFHA tracks user traffic patterns throughout the sites in their portfolio and this information is correlated with data about individual users. Overall usage statistics, according to a user's domain name, browser type and MIME type retrieved by reading this information from the browser string (information contained in every user's browser) are also broken down.
RFHA also tracks and catalogues the search terms that customers enter into our search tools, but this tracking is never associated with individual users. RFHA uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.
We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. RFHA does not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in our search function as one of many measures of what interests our users. However, we do not track which terms a particular user enters.
What Information Do We Collect?
The types of information collected might include names, date of births, e-mail addresses, postal addresses, telephone numbers, fax numbers and credit/debit card details.
How Do We Use This Information?
We will use your personal information to provide you with the services, products or information you have requested and for administration purposes. We may need to share your information with our service providers, associated organisations and agents for these purposes.
Use Of Privacy Statements By RFHA And Affiliates:
While RFHA supports other web site operators complying with these principles, you should carefully examine the privacy statements of sites linking to or from RFHA. Personal information that you choose to provide to other web sites will be subject to the privacy policies of that specific web site. Once you link to another site, you are subject to the privacy policy of the new site.
Access To Your Personal Information:
You have the right to request a copy of the personal information RFHA holds about you and to have any inaccuracies corrected. (We charge £5 for information requests). Please address requests to the Data Protection officer, Rockingham Forest Housing Association Ltd, St. Peter's House, 101 Wellingborough Road, Rushden, Northants NN10 9YL.
Changes To This Statement:
RFHA will occasionally update this Privacy Statement to reflect company and customer feedback. When it posts changes to this Statement, we will also revise the "last updated" date at the top of the Privacy Statement. If there are material changes to this statement, RFHA will notify you by placing prominent notice on the Web site. RFHA encourages you to periodically review this Statement to be informed of how we are protecting your information.
Any Questions?
If you have any queries, please click here to send us an email - info@rfha.org.uk
Alternatively, please write to us at:
Rockingham Forest Housing Association
St. Peter's House
101 Wellingborough Road
Rushden, Northants
NN10 9YL
Tel: 01933 411400