Partners

Would you like us to Manage your Properties?

Do you have housing stock in Northamptonshire or plans to develop here, but no local offices? Are you concerned about how to provide a first rate, responsive service to your customers when you don’t have a local base?

RFHA can address these problems for you. We provide a high quality, affordable housing management service for other housing associations.
Our team of experienced housing professionals offer a tailored, flexible package to suit your needs and those of your tenants.

We provide a full housing management service, including:

• Allocations;
• Rent collection & arrears management;
• 24 hour repairs service (using local contractors);
• Full tenancy management service, including dealing with neighbour disputes, anti-social behaviour etc;
• Tailored Services Assessments – EVERY tenant gets a service to meet THEIR needs, ‘one size fits all’ is not good enough for us;
• Resident involvement & community development initiatives – we have a number of very active Tenants’ Associations and are involved in numerous community groups & forums;

And Much More

We have a proven track record and an excellent reputation in the local community:

• In 2008/09 we were named as Housemark’s ‘Organisation of the Year’ for the Midlands region, based on our KPI performance (rent arrears, speed of repairs etc);
• We combine quality with effectiveness – despite an arrears level of 2% we have not evicted a single tenant for over 3 years;
• We are a Housing Management Partner with 5 of our partner Local Authorities (East Northants, Wellingborough, Kettering, Corby & Daventry);
• We are the Housing Management Agent for a large national organisation;
• We have experience in multi tenure management, including affordable rent, shared ownership, intermediate rent and market rent properties;
• We run a Private Sector Leasing Scheme for one of our local authority partners.

If you are interested in the services we provide or would just like to know more, please get in touch with our Chief Executive: